We will respond within 48 hours. NOTE REGARDING AUTHENTICITY: PLEASE BE ADVISED THAT I ONLY SELL AUTHENTIC NAME BRAND ITEMS. If a package arrives damaged, it is best if you refuse the package. If you sign for and keep the package, please make sure you note the damage when you sign for it so that we may file a claim with the carrier in the event that the actual product you ordered was also damaged. All sales are final unless items are not as described.The item "$670 Roberto Coin Smokey Quartz MOP 18K Yellow Gold Stud Earrings Italy" is in sale since Thursday, August 2, 2018. This item is in the category "Jewelry & Watches\Fine Jewelry\Fine Earrings\Diamond". The seller is "danica4b" and is located in USA. This item can be shipped worldwide.